Shipping Information

HOLIDAY SHIPPING UPDATES

With the holiday season fast approaching, the following are the dates, broken out by region, for when customers should place their orders for in stock product by to receive their orders before Dec. 25th*.

US HOLIDAY SHIPPING CUT-OFF DATE
STANDARD SHIPPING
CUT-OFF DATE
December 15th - All US Regions
EXPEDITED SHIPPING
CUT-OFF DATE
December 18th - All US Regions

MEXICO HOLIDAY SHIPPING CUT-OFF DATE
STANDARD SHIPPING
CUT-OFF DATE
December 11th - All MX Regions

CANADA HOLIDAY SHIPPING CUT-OFF DATE
STANDARD SHIPPING
CUT-OFF DATE
December 16th - Ontario and Quebec
December 11th - All Others

AUSTRALIA HOLIDAY SHIPPING CUT-OFF DATE

STANDARD SHIPPING
CUT-OFF DATE
December 14th - Victoria, Australia Capital Territory, New South Wales
December 12th - Queensland, South Australia, Tasmania
December 12th - Western Australia
December 8th - Northern Territory
EXPEDITED SHIPPING
CUT-OFF DATE
December 20th - Victoria, Australia Capital Territory, New South Wales
December 17th - Queensland, South Australia, Tasmania
December 14th - Western Australia
December 14th - Northern Territory

EU HOLIDAY SHIPPING CUT-OFF DATE
STANDARD SHIPPING
CUT-OFF DATE
December 11th - Greece, Croatia, Romania, Bulgaria, Finland, Malta, Cyprus
December 14th - Ireland, France, Austria, Poland, Denmark, Czech Republic, Spain, Portugal, Italy, Sweden, Latvia, Lithuania, Estonia, Slovakia, Hungary, Slovenia December 17th - Netherlands, Belgium, Germany, Luxembourg
EXPEDITED SHIPPING
CUT-OFF DATE
December 16th - All EU Countries Above

UK HOLIDAY SHIPPING CUT-OFF DATE

STANDARD SHIPPING
CUT-OFF DATE
December 18th - All UK Countries

Standard shipping typically takes 3-5 business days for transit. Expedited shipping typically takes 2-3 business days for transit*.

Our warehouse requires one business day for order processing, so please take this into account when selecting a shipping method.

Orders to locations outside of the continental US may experience delays in shipping due to inbound customs. Standard Shipping for orders to these locations typically takes 7-15 business days for transit but can take longer.

*Please note that transit times are only estimates and are not guaranteed.

PRE-ORDER STATUS UPDATES

For information on a pre-order status, please check the appropriate product pages or Click Here

SHIPPING

You can track your order from your shipment confirmation email, or contact us as needed by clicking here

EU & UK CUSTOMERS

For orders to the EU and UK, please visit: eu.bungiestore.com.

Please note that, due to changes in EU and UK VAT regulations, Bungie Store US can no longer sell or ship any orders to the EU or UK.

DELIVERY TIMES

Standard shipping typically takes 3-5 business days for transit. Expedited shipping typically takes 2-3 business days for transit*.

Our warehouse requires one business day for order processing, so please take this into account when selecting a shipping method.

Orders to locations outside of the continental US may experience delays in shipping due to inbound customs. Standard Shipping for orders to these locations typically takes 7-15 business days for transit but can take longer.

*Please note that transit times are only estimates and are not guaranteed.

PREORDERS

If your order includes a preorder item, please refer to the product page for details about the estimated delivery ETA or click here for the latest updates on all preorders.

Your order will ship together when the preorder item arrives at our distribution center.

SHIPPING RATES

Rates are calculated before checkout is complete, so feel free to try multiple methods for the best fit.

SHIPPING RESTRICTIONS

Please note that most carriers cannot deliver to PO Boxes. We generally advise against entering a PO Box for the delivery address.

Due to US trade restrictions or temporary Covid related restrictions, we currently are unable to ship to the following countries:

Botswana, Brunei Darussalam, Chad, Cote d'Ivoire, Cuba, Democratic Republic of the Congo, Eritrea, Eswatini, French Polynesia, Iran, Iraq, Laos, Lebanon, Lesotho, Liberia, Mauritius, Myanmar, North Korea, Palestinian Territories, Russia, Russian Occupied Ukraine, Territories, Samoa, Seychelles, Sierra Leone, Sint Maarten, South Sudan, Sudan, Syria, Tajikistan, Timor-Leste, Turkmenistan, Western Samoa, Yemen, Zimbabwe

INTERNATIONAL SHIPPING AND CUSTOMS

Your shipping total only covers the costs associated with getting your package delivered to you. Beyond that, some countries impose an extra duty on incoming purchases as they cross the border. If you’re unsure about whether or not your country has such a duty, you may wish to confirm your country’s import policy before purchasing, as they vary from country to country. Please note, tracking details may be limited for International Shipping.

CUSTOMER SERVICE

Contact us if you need help or have any additional questions.