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SHIPPING

EU & UK CUSTOMERS

Due to the changes in the United Kingdom’s VAT tax as a result of Brexit, as of 01/01/2021, we can no longer sell or ship any orders to the United Kingdom from Bungie Store US.

EU & UK Residents: eu.bungiestore.com is available now for faster shipping and VAT-Inclusive Pricing!

COVID-19 SHIPPING DELAY

Update March 9, 2021:

COVID-19 Crisis update: The Bungie Store warehouse has reopened and is now shipping orders. Minor delays may occur as the fulfillment teams continue to exercise safe distancing practices.

If you have any questions or need to change your shipping address, please contact orders@bungiestore.com

Orders with a destination to the following countries will be delayed until shipping restrictions have been lifted: 

  • Botswana
  • Brunei Darussalam
  • Chad
  • Cuba
  • Eritrea
  • Eswatini
  • French Polynesia
  • Laos
  • Lesotho
  • Mauritius
  • Myanmar
  • Samoa
  • Seychelles
  • Sint Maarten
  • South Sudan
  • Tajikistan
  • Timor-Leste
  • Turkmenistan
  • Western Samoa
  • Yemen


DELIVERY TIMES

Domestic First-Class and Standard Post typically take 3-7 business days for delivery. When using expedited shipping method such as UPS Next Day, our warehouse requires one business day for order processing, so please expect a UPS Next Day shipment to arrive two days after the order was placed.

International and military orders may experience delays in shipping due to inbound and outbound processing.  First-Class International and Standard International Shipping orders typically take 3-6 weeks for delivery.

While Standard International Shipping is conveniently priced, do note that it provides limited tracking information. If you wish to track your package closely, or at all, we recommend choosing one of the USPS branded shipping options.  

PREORDERS

If your order includes a preorder item, please refer to the product page for details about the estimated delivery ETA. Your order will ship together when the preorder item arrives at our distribution center.

HOLIDAY SCHEDULE

We do not ship orders on the following US holidays:

  • New Year's Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving and the following Friday
  • Christmas Day

SHIPPING RATES

Rates are calculated before checkout is complete, so feel free to try multiple methods for the best fit.

SHIPPING RESTRICTIONS 

Please note that UPS does not ship to PO Boxes. No tracking is available for First-Class International Orders or Standard International Shipping.

INTERNATIONAL SHIPPING AND CUSTOMS

Your shipping total only covers the costs associated with getting your package delivered to you. Beyond that, some countries impose an extra duty on incoming purchases as they cross the border. If you’re unsure about whether or not your country has such a duty, you may wish to confirm your country’s import policy before purchasing, as they vary from country to country.

CUSTOMER SERVICE

Contact us if you need help or have any additional questions.